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| Product Availability |
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At The PrattKan.com Mall, we take pride in bringing you local
products. In some cases, these products are included here even though they are not shipping at this time. If an item
is not yet available when you place your order, we will let you know the
expected release date. If you choose to place an order for
it, your credit card will not be charged until we ship the item to you.
If you need assistance please Call Customer Care:
1-316-672-5995
Email to
[email protected]
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| Fast Delivery |
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Shipping
Shipping Issues
Shipping - Orders will be shipped as quickly as possible based on the experience of the retailers who have included their products in the mall. Shipping costs vary
based on the method of shipment desired and the weight of the shipment. Delivery
time varies based on the method selected.
Shipping Issues - At The PrattKan.com Mall,
we strive to provide you with top-notch service from the moment you place
your order to the moment it arrives on your doorstep. For this reason, we
use some of the best shipping companies in the business. However, even the
best can make mistakes; so if your order is overdue or you receive a damaged
shipment, please get in touch with us for fast assistance. You can send Email
to [email protected] or
contact our Customer Care Department directly at 1 316-672-5995.
You can FAX us at 1 316-672-6036. When
you call or Email, please make sure we obtain your name, phone number, order
number, and the date that the order was placed.
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| Payment Information |
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Credit Cards -Visa, Mastercard,
American Express, Discover Card, and Optima accepted, with no surcharge.
Your credit card is not charged until your order is shipped.
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| Return Policy |
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Your Satisfaction is Guaranteed!
The PrattKan.com Mall is committed to customer satisfaction. At the same time, manufacturer's have imposed several no-return restrictions on us. As a result, it has been necessary for us to come out with the following return policy.
- 14 days from the invoice date a Return Authorization (RA) Number may be requested. No returns will be accepted without a Return Authorization Number.
- If you have opened a hardware product and/or broken any factory seals, and if it is deemed returnable, you may return it for credit or exchange within 14 days. Please note all non-defective open box hardware returns are subject to a 30% restocking fee.
- Due to certain manufacturer's return policies, you will be required to contact some manufacturers directly to repair, replace or return their products.
- PLEASE DO NOT MARK ON THE OUTSIDE OF THE BOX. All items must be returned with original packaging, including all warranty cards, manuals, cables, accessories, components, etc.
- All products are covered by the manufacturer's warranty against defects.
- Unopened product, those with the supplier's factory seal intact, may be returned for exchange or refund within 14 days of your invoice date (if permitted by manufacturer's return policy), subject to a 15% restocking fee.
- Any deviation from the returns process outlined above will result in a delay of your refund, an additional restocking fee, and possibly a refusal of your return.
- Shipping and handling charges are not refundable. The customer is responsible for shipping charges and insurance on all return shipments.
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| Security Information |
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The PrattKan.com Mall utilizes software products to
insure your security.
Site Security
Confidentiality
Liability
Site Security - When we ask you
for your credit card information, we will take you to a secured web
page. This means that your information will be transmitted across the web
to us with the highest degree of security currently available. Protecting
the privacy and confidentiality of our customer's personal information is
of the highest importance.
Confidentiality - We do not use information for any other purpose other than to complete your order. Your personal information is not made available to third parties.
Liability - Please remember that
purchases under major credit cards including VISA, Mastercard, and AMEX are
insured and limited in liability. If you receive notification of an order
that you did not place please notify our customer service department.
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| Disclaimer |
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All returns that do not conform to our Return Policy are subject to a restocking fee. Add applicable sales tax. Prices and product availability subject to change without notice. All specials and promotions limited to stock on hand. Call for current prices. Not responsible for typographical errors. We reserve the right to limit quantities on promotion product. See individual offer policies and notes for details. Other restrictions may apply. We are not liable under any legal theory for consequential or incidental damages arising from shipping delays, system downtime, loss of data or for any loss, damage, or expense arising from product malfunction or defect including, without limitation, damages arising because of Year 2000 non-compliant products. We expressly disclaim all warranties, express, or implied, including any implied warranty of merchantability or fitness for a particular purpose. This disclaimer in no way the terms of the manufacturer's warranty, if any. Title to items purchased is retained by us until items are paid for by the purchaser and at that time title passes to purchaser. If items purchased are for the purpose of export, purchaser must obtain from the Federal government certain export documentation before shipping to a foreign country. Manufacturer's warranties for exported goods may vary or be null and void.
All supplier data made available via the PrattKan.com is provided "as is" without any warranty of any kind, express or implied. The entire risk as to the results and performance of the data and the PrattKan.com server is assumed by the user.
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